New Products & Samples:
Yes, we do for new sample qualities. Cypress usually ships the product next day. For volume production quantities we build from die bank and utilize our Autoline and turnkey flows to keep our lead times short.
Yes, products are available for purchase online through The Cypress Store. For large-volume orders, please contact your inside sales representative to set up an account.
Please visit https://www.cypress.com and use the Part Search box at the top of the page. Click the part number link and then click Quality and RoHS.
Cypress strives to supply accurate published lead times. You can expect greater than 95 percent accuracy in published lead times.
Lead-time ranges vary with respect to order volume. To make it easier for our customers, Cypress is moving from a system based on expected order quantity to a system based on order volume by the end of 2014.
Lead time is the time from the order entry date to the date the order is shipped to the customer. Lead times depend on order volume. Typically scheduled lead times are less than published lead times. Published lead time is a snapshot that is revised biweekly, whereas scheduled lead time is based on current levels of materials and resources available to build the order. You can refer to the Cypress Semiconductor Leadtime Guide.
Cypress strives to produce parts that will satisfy customer requirements. You can contact an inside sales representative by creating a New Customer Service MyCase. The representative will coordinate with the product line to meet your requirements.
If you place an order, within 48 hours Cypress will give you a schedule for your order.
If you are on Electronic Data Interface (EDI) with Cypress, please send your change request through EDI. If you are not on EDI please contact your local inside sales representative. Please be advised we cannot accommodate push outs or cancelations for non cancelable nonreturnable (NCNR) items.
Except for sample requests, Cypress cannot accommodate production orders below minimum order quantity (MOQ). For new product introduction (NPI) orders, approval would be required from Inside Sales in order to waive the MOQ.
The chip’s top marking allows you to differentiate between copper (Cu) and gold (Au) build material. The chip’s top marking has an alpha character “C” appended next to the square in the lower right corner of the chip to indicate copper build material.
At your request, Cypress will be happy to provide a Customer Generic (CG) part to meet your requirements.
Please visit https://www.cypress.com and use the Part Search box at the top of the page. Click the part number link and then click Packaging/Ordering. The Export Control Classification Number (ECCN) and Harmonized Tariff System (HTS) information is listed there.
If your concern is not addressed in the FAQ section, please create a MyCase.